Thank you for shopping with Sassy Foot Fashion. This Shipping Policy explains how orders are processed, shipped, and delivered through our website and mobile applications.
1. Order Processing Times
Orders are typically processed within 2–7 business days unless otherwise stated on the product page.
Processing times may vary during:
Product launches
Limited edition releases
Collegiate drops
Holiday seasons
Fashion Week events
Preorder campaigns
Business days do not include weekends or holidays.
Customers will receive shipping confirmation and tracking information once orders have been processed and shipped.
2. Preorders & Limited Releases
Certain products may be offered as:
Preorders
Limited edition releases
Made-to-order items
Exclusive drops
Estimated shipping timelines for these items will be listed on the applicable product page.
By placing a preorder, customers acknowledge that:
Shipping timelines are estimates only
Production delays may occur
Orders containing preorder items may ship together once all items are available
3. Shipping Methods
Shipping carriers may include:
USPS
UPS
FedEx
DHL
Other regional or international carriers
Shipping methods and estimated delivery times are displayed at checkout.
Delivery estimates are not guaranteed.
4. Domestic Shipping
We currently ship throughout the United States.
Shipping rates are calculated at checkout based on:
Package size
Weight
Shipping destination
Selected delivery method
Free shipping promotions may be offered periodically and are subject to change without notice.
5. International Shipping
International shipping availability may vary by country.
Customers are responsible for:
Customs fees
Import duties
Taxes
Brokerage fees
Country-specific restrictions
Sassy Foot Fashion is not responsible for delays caused by customs processing or international carriers.
6. Shipping Delays
Sassy Foot Fashion is not liable for shipping delays caused by:
Carrier disruptions
Severe weather
Customs inspections
Supply chain interruptions
High order volume
Labor strikes
Incorrect shipping information provided by customers
Estimated delivery dates are not guaranteed delivery dates.
7. Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, shipping responsibility may transfer to the carrier.
If a package is:
Lost
Marked delivered but not received
Delayed in transit
Customers should first contact the shipping carrier directly using the provided tracking number.
Sassy Foot Fashion may assist customers with carrier claims when reasonably possible but cannot guarantee replacement or reimbursement for carrier-related delivery issues.
8. Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is submitted:
Contact us immediately before shipment processing
We cannot guarantee address changes after orders are processed
Sassy Foot Fashion is not responsible for:
Packages delivered to incorrect addresses provided by customers
Additional shipping fees related to returned or rerouted packages
9. Split Shipments
Orders containing multiple items may ship separately depending on:
Inventory availability
Warehouse location
Product release timing
Preorder status
Customers may receive multiple tracking numbers for a single order.
10. Shipping Restrictions
Certain products may have shipping restrictions based on:
Licensing agreements
Regional laws
Carrier limitations
International regulations
We reserve the right to cancel orders that cannot legally or operationally be fulfilled.
11. Damaged Packages
If your package arrives damaged:
Take photographs of the packaging and product
Contact our support team within 7 days of delivery
Retain all packaging materials when possible
We may request documentation to assist with claims or replacements.
12. Mobile App Orders
Orders placed through the Sassy Foot Fashion mobile app are subject to the same shipping terms and policies as website purchases.
Push notifications and tracking updates may be sent through the mobile application.
13. Policy Updates
Sassy Foot Fashion reserves the right to modify this Shipping Policy at any time without prior notice.
Updated versions will be posted on this page with a revised effective date.
14. Contact Information
For shipping questions or support, please contact:
All product names, logos, and brands are the property of their respective owners. The use of these names, logos, and brands does not imply endorsement. Sassy Foot Fashion is licensed to use these trademarks for the purpose of selling products featuring these designs.
Sassy Foot Fashion is committed to ethical sourcing and fair labor practices. All products are sourced from suppliers who comply with international labor standards and environmental regulations. We work with certified manufacturers who maintain safe working conditions and fair wages for all employees.
