Shipping Policy
Shipping Policy
Effective Date: May 24, 2026
Thank you for shopping with Sassy Foot Fashion. This Shipping Policy explains how orders are processed, shipped, and delivered through our website and mobile applications.
1. Order Processing Times
Orders are typically processed within 2–7 business days unless otherwise stated on the product page.
Processing times may vary during:
- Product launches
- Limited edition releases
- Collegiate drops
- Holiday seasons
- Fashion Week events
- Preorder campaigns
Business days do not include weekends or holidays.
Customers will receive shipping confirmation and tracking information once orders have been processed and shipped.
2. Preorders & Limited Releases
Certain products may be offered as:
- Preorders
- Limited edition releases
- Made-to-order items
- Exclusive drops
Estimated shipping timelines for these items will be listed on the applicable product page.
By placing a preorder, customers acknowledge that:
- Shipping timelines are estimates only
- Production delays may occur
- Orders containing preorder items may ship together once all items are available
3. Shipping Methods
Shipping carriers may include:
- USPS
- UPS
- FedEx
- DHL
- Other regional or international carriers
Shipping methods and estimated delivery times are displayed at checkout.
Delivery estimates are not guaranteed.
4. Domestic Shipping
We currently ship throughout the United States.
Shipping rates are calculated at checkout based on:
- Package size
- Weight
- Shipping destination
- Selected delivery method
Free shipping promotions may be offered periodically and are subject to change without notice.
5. International Shipping
International shipping availability may vary by country.
Customers are responsible for:
- Customs fees
- Import duties
- Taxes
- Brokerage fees
- Country-specific restrictions
Sassy Foot Fashion is not responsible for delays caused by customs processing or international carriers.
6. Shipping Delays
Sassy Foot Fashion is not liable for shipping delays caused by:
- Carrier disruptions
- Severe weather
- Customs inspections
- Supply chain interruptions
- High order volume
- Labor strikes
- Incorrect shipping information provided by customers
Estimated delivery dates are not guaranteed delivery dates.
7. Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, shipping responsibility may transfer to the carrier.
If a package is:
- Lost
- Marked delivered but not received
- Delayed in transit
Customers should first contact the shipping carrier directly using the provided tracking number.
Sassy Foot Fashion may assist customers with carrier claims when reasonably possible but cannot guarantee replacement or reimbursement for carrier-related delivery issues.
8. Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is submitted:
- Contact us immediately before shipment processing
- We cannot guarantee address changes after orders are processed
Sassy Foot Fashion is not responsible for:
- Packages delivered to incorrect addresses provided by customers
- Additional shipping fees related to returned or rerouted packages
9. Split Shipments
Orders containing multiple items may ship separately depending on:
- Inventory availability
- Warehouse location
- Product release timing
- Preorder status
Customers may receive multiple tracking numbers for a single order.
10. Shipping Restrictions
Certain products may have shipping restrictions based on:
- Licensing agreements
- Regional laws
- Carrier limitations
- International regulations
We reserve the right to cancel orders that cannot legally or operationally be fulfilled.
11. Damaged Packages
If your package arrives damaged:
- Take photographs of the packaging and product
- Contact our support team within 7 days of delivery
- Retain all packaging materials when possible
We may request documentation to assist with claims or replacements.
12. Mobile App Orders
Orders placed through the Sassy Foot Fashion mobile app are subject to the same shipping terms and policies as website purchases.
Push notifications and tracking updates may be sent through the mobile application.
13. Policy Updates
Sassy Foot Fashion reserves the right to modify this Shipping Policy at any time without prior notice.
Updated versions will be posted on this page with a revised effective date.
14. Contact Information
For shipping questions or support, please contact:
Sassy Foot Fashion
Website: Sassy Foot Fashion
Email: support@sassyfootfashion.com